FirstLatch provides Online education to hospitals working to obtain Baby-Friendly Hospital certification.

Lactation Education Resources has been selected to work with Abt Associates, Carolina Global Breastfeeding Institute, Baby-Friendly USA and the Center for Public Health Quality to work with the second group of 100 hospitals funded by the CDC to achieve Baby-Friendly designation. Read LER Partners with Others To Make Hospitals Baby Friendly.

Feedback from our clients:

Customer Service

"I appreciate you being available for a night time call since we are in Korea. Thank you for providing excellent customer service and supporting your service members overseas"

"You all do a great job with the education and follow through."

Thorough Training

"It has such been a pleasure to work with you, and I appreciate all of your efforts to keep our facilities here at THR supplied with the correct access to your program. Thanks again to Vergie and all of your teaching faculty for creating such a great learning tool. Please pass along that I’ve seen many educational programs, even created a few, but I feel this one developed by Ver​gie is by far the most thorough I’ve ever experienced. Our nursing staff has been blessed to have this complete offering from which to learn about BFHI"

Enjoyment

"Our staff really are enjoying the program and it is so wonderful to hear consistency between the nurses in patient education and plan of care. The course has been very instrumental in that process for us."

Great Education

"I have taken the 15 hour course and reviewed the 1 hour course and am working my way through the physician course. It is great education, I'm so glad this was the program our hospital chose."

"I am halfway through this course, of which I am finding so informative! I am learning so much! I wish I knew this information and tips/tricks when I, myself, had issues breastfeeding so many years ago!"

Excellence

"This program is excellent, the nurse's course and the physician's course, and thanks for the ancillary staff courses. The LER staff is so responsive and easy to work with."

Positive Impact

"The nurses have all really enjoyed the course and I have seen a positive impact on their breastfeeding assistance."

Re-Designation

"We could never have been re-designated without your program! We have had a lot of good feedback from our providers."

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